PRIVACY POLICY
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
Personal Information
- Name and contact details
- Email address
- Billing and payment information
- Demographic information
- Communication preferences
Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Access times and dates
- Pages visited and features used
2. How We Use Your Information
Primary Uses
- Process ticket purchases and bookings
- Send event information and updates
- Respond to inquiries and support requests
- Improve our services and user experience
- Analyze website usage and performance
Marketing Communications
- Send newsletters and promotional materials
- Inform about special offers and events
- Conduct surveys and research
- Personalize your experience
3. Information Sharing
Third Parties
- Service providers and partners
- Payment processors
- Analytics providers
- Marketing services
- Legal authorities when required
Data Protection
- We do not sell your personal information
- Data sharing is limited to necessary purposes
- Partners must adhere to our privacy standards
- International data transfers follow regulations
4. Your Rights
Access and Control
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Withdraw consent at any time
Communication Preferences
- Opt-out of marketing communications
- Choose communication channels
- Update contact preferences
- Unsubscribe from newsletters
5. Data Security
Security Measures
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Staff training on data protection
- Incident response procedures
Data Retention
- Data kept only as long as necessary
- Regular review of stored information
- Secure disposal of outdated data
- Compliance with retention laws
This privacy policy was last updated on 18/4/2025. We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
For privacy-related inquiries, please contact:
Email: [email protected]